Privacy Policy
This Privacy Policy describes how BlitzUmzug (owner: Dmytro Melnychuk) (the "Website", "we", "us", or "our") collects, uses, and shares personal data when you visit fruchtschmaus.com (the "Website"), use our services, make a purchase there, or otherwise communicate with us regarding the Website (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another person whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the "Last Updated" date, and take any other steps required by law.
How We Collect and Use Your Personal Data
To provide the Services, we collect data as outlined below. The information we collect and use varies depending on how you interact with us.
In addition to the specific purposes listed below, we may use the information collected about you to communicate with you, provide or improve the Services, comply with all applicable legal obligations, enforce all applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Data We Collect
The types of personal data we collect about you depend on how you interact with our website and use our services. When we use the term “personal information,” we mean information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.
Information We Collect Directly From You
The information you provide to us directly through our services may include:
-
Contact details including your name, address, phone number, and email address.
-
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
-
Account information including your username, password, security questions, and other information used for account security.
-
Shopping information including items you view, add to your cart, save in your account (e.g., loyalty points, reviews, recommendations, or gift cards), or purchases made.
-
Stored loyalty points, product reviews, recommendations, and gift cards.
-
Customer support information including any details you provide in your communications with us, such as when you send a message through the services.
For some features of the services, you may be required to provide certain information about yourself directly. You may choose not to provide this information, but this may result in your inability to use or access those features.
Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our website and your account, including device information, browser information, details about your network connection, your IP address, and other information about your interaction with the Services.
Information Received from Third Parties
We may also receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
-
Companies that support our website and services, such as Shopify.
-
Our payment processors, who collect payment information (e.g., bank account, credit or debit card details, billing address) to process your payment, fulfill your orders, and provide you with the products or services you requested in order to fulfill our contract with you.
When you visit our website, open or click emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
All information we receive from third parties is handled in accordance with this Privacy Policy. See also the section below on Third-Party Websites and Links.
How We Use Your Personal Data
Provision of Products and Services.
We use your personal data to provide the services to you and fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipments, facilitating returns and exchanges, and other functions related to your account. We may also improve your shopping experience by allowing Shopify to match your account with other Shopify services you may wish to use. In this case, Shopify processes your data according to its Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising.
We may use your personal data for marketing and advertising purposes, such as sending marketing and promotional messages via email, SMS, or mail, and displaying advertisements for products or services. This may include using your personal data to better tailor the services and advertising on our website and other websites. If you reside in the EEA, the legal basis for these processing activities is our legitimate interest in selling our products under Article 6(1)(f) of the GDPR.
Security and Fraud Prevention.
We use your personal data to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the services and register an account, you are responsible for the security of your account login details. We strongly recommend not sharing your username, password, or other access credentials with third parties. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for these processing activities is our legitimate interest in ensuring the security of our website for you and other customers, under Article 6(1)(f) of the GDPR.
Communication with You and Service Improvement.
We use your personal data to provide customer support and improve our services. This is in our legitimate interest to respond to you, provide effective services, and maintain our business relationship with you, according to Article 6(1)(f) of the GDPR.
Cookies
We use cookies on our website. Specific information about the cookies we use in connection with providing our shop through Shopify can be found at https://www.shopify.com/legal/cookies. We use cookies to operate and improve our website and services (including storing your actions and preferences), to perform analytics, and to better understand user interaction with the services (in our legitimate interest to manage, improve, and optimize the services). We may also allow third parties and service providers to use cookies on our website to better tailor the services, products, and advertising on our website and other websites.
Most browsers automatically accept cookies by default. However, you can configure your browser to remove or reject cookies via your browser settings. Please note that removing or blocking cookies may affect your user experience and may cause some services, including certain features and general functionalities, to not work properly or become unavailable. Furthermore, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How We Share Your Personal Data
Under certain circumstances, we may share your personal data with third parties for the purpose of fulfilling contracts, legitimate interests, and other reasons subject to this Privacy Policy. These circumstances may include:
-
With vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
-
With business and marketing partners to provide you services and advertise to you. Our business and marketing partners use your data according to their own privacy policies.
-
When you instruct, request, or otherwise give us your consent to share certain information with third parties, for example to send you products or through your use of social media widgets or login integrations, with your consent.
-
With our affiliates or otherwise within our corporate group, in our legitimate interest to operate a successful business.
-
In connection with a business transaction such as a merger or bankruptcy, to comply with all applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce all applicable service terms, and to protect or defend the services, our rights, and the rights of our users or others.
We disclose the following categories of personal and sensitive personal data about users for the purposes described above under "How We Collect and Use Your Personal Data" and "How We Share Personal Data":
-
Identifiers such as basic contact data and certain order and account information
-
Commercial information such as order information, shopping information, and customer support information
-
Internet or similar network activity such as usage data
-
Geolocation data, e.g., locations determined by IP address or other technical means
-
Vendors and third parties who provide services on our behalf (e.g., internet service providers, payment processors, fulfillment partners, customer support partners, data analytics providers)
-
Business and marketing partners
-
Affiliates
We do not use or disclose your personal data without your consent or to infer your personal data.
With your consent, we share personal data for advertising and marketing purposes as follows.
Third-Party Websites and Links
Our website may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies as well as other terms and conditions. We do not guarantee or take responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information found on those websites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be viewed by other users of the services and/or users of those third-party platforms, without restrictions on use by us or third parties. The inclusion of such links by us does not constitute an endorsement of the content of those platforms or their owners/operators, except as disclosed in the services.
Children’s Data
The services are not intended for use by children, and we do not knowingly collect personal data from children. If you are a parent or guardian of a child who has provided us with their personal data, you may contact us using the contact details below to request the deletion of such data.
At the time this Privacy Policy takes effect, we have no actual knowledge that we “share” or “sell” personal data of individuals under 16 years old (as these terms are defined under applicable law).
Security and Storage of Your Data
Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, information you send to us may not be secure during transmission. We recommend not using insecure channels to share sensitive or confidential information with us.
How long we retain your personal data depends on various factors, such as whether we need the data to manage your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute and only apply under certain circumstances. In some cases, we may lawfully refuse your request.
-
Right of Access/Information: You may have the right to request access to the personal data we have stored about you, including details on how we use and share your data.
-
Right to Deletion: You may have the right to request the deletion of the personal data we hold about you.
-
Right to Rectification: You may have the right to request correction of inaccurate personal data we have about you.
-
Right to Data Portability: You may have the right to receive a copy of the personal data we hold about you and, under certain circumstances and exceptions, to request the transfer of this data to third parties.
-
Right to Object to Sale, Sharing, or Targeted Advertising: You may have the right to instruct us not to “sell” or “share” your personal data or to object to the processing of your personal data for purposes considered “targeted advertising” under applicable privacy laws. Please note: If you visit our website with the “Global Privacy Control” opt-out signal enabled, we will automatically treat this, depending on your location, as a request to object to the “sale” or “sharing” of information for the device and browser you use to visit the website.
-
Restriction of Processing: You may have the right to request that we cease or restrict the processing of your personal data.
-
Withdrawal of Consent: If our processing of your personal data relies on your consent, you may have the right to withdraw that consent.
-
Right to Appeal: If we deny your request, you may have the right to appeal our decision. You can do this by directly responding to our denial.
-
Manage Communication Preferences: We may send you promotional emails, and you can unsubscribe at any time using the unsubscribe option provided in our emails to you. Even if you unsubscribe, we may still send you non-promotional emails, such as account or order-related communications.
You can exercise these rights as described on our website or by contacting us via the contact information below.
We will not discriminate against you for exercising any of these rights. We may need to collect information to verify your identity, such as your email address or account information, before we can respond substantively to your request. Under applicable laws, you may designate an authorized representative to make requests on your behalf. Before accepting such a request from a representative, we must verify their authorization to act on your behalf. We may also require direct identity verification with us. We will respond to your request promptly as required by applicable law.
Complaints
If you have complaints about how we process your personal data, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on your location, you may have the right to appeal our decision by contacting us via the contact details below or by submitting your complaint to your local data protection authority. For the European Economic Area (EEA), you can find a list of the relevant data protection authorities [here].
International Users
Please note that we may transfer, store, and process your personal data outside the country where you live. Your personal data may also be processed by employees, external service providers, and partners in these countries.
When we transfer your personal data to countries outside of Europe, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements by the relevant UK authority, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us or send an email to kontakt.blitzumzug.de@gmail.com
In accordance with applicable data protection laws, and unless otherwise expressly stated, we are the controller responsible for your personal data.